Effective November 9, 2026
Zappy AV Learn (learn.zappyav.com) is a free, independent study site run by Michael Hansen. This policy explains what information the site collects, why, and what you can do about it.
You don't need an account
You can use every study feature without signing up. Without an account, your progress is saved only in your own browser (local storage) and never sent to us.
What we collect
- If you create an account: your email address, a display name, a securely hashed version of your password (we never see or store the password itself) and your study progress.
- If you apply to review questions: the tracks you're certified for, your Credly badge links, your current employer and any note you add.
- If you review or submit questions: your reviews, comments, suggested edits and the questions you write, linked to your account.
- If you report a problem with a question: the text of your report. Reports can be sent without an account.
- Security records: sign-in session records, and short-lived records of failed sign-ins and password reset requests, used to block abuse.
We don't use advertising, analytics trackers or third-party cookies.
Cookies and browser storage
Signing in sets one cookie that keeps you signed in for up to 30 days. It is required for accounts to work. The site also uses your browser's local storage to remember your progress and settings on that device.
Who can see what
- Learners don't see anything about other users.
- Reviewers and administrators see a reviewer's display name and employer next to their reviews and submitted questions.
- The site administrator can see account roles, reviewer applications and badge links in order to approve reviewers.
- Email addresses are never shown to other users, including on reviewer and admin pages. They are used only to sign you in and to send password reset emails.
Services we use
- Cloudflare hosts the site and database.
- Resend delivers password reset emails. It receives only your email address and the reset message.
We don't sell, rent or share your information with anyone else, except where the law requires it.
How long we keep it
Account information and progress stay until you delete your account. Failed sign-in records and reset links expire within hours. Reviews and submitted questions stay after you delete your account, with your name removed, because they're part of the shared question bank. Database backups are overwritten on a rolling basis.
Your choices
- Change your display name and employer on the Account tab.
- Delete your account and synced progress at any time from the Account tab.
- Clear the progress saved in your browser from the Progress tab, or by clearing your browser data.
- Ask about your data, or ask us to correct or delete it, by emailing privacy@zappyav.com.
Children
This site is meant for people working in or studying for the AV industry. It is not directed at children under 13, and we don't knowingly collect information from them.
Security
Passwords are hashed with a per-user salt. Session and reset tokens are stored only as hashes. Data travels over HTTPS. No system is perfectly secure, so use a password you don't use anywhere else.
Changes
If this policy changes, the new version will be posted here with a new effective date.